Waterdrop K19 - Countertop Reverse Osmosis System

Proud to Offer Fast Free Shipping:

• Average Delivery Window is 2 - 5 Days From Purchase
• Tracking Information is Provided to Email on File Within 48 Hours of Purchase
• Larger Whole Home Filtration Systems & Water Coolers Require Freight Shipping & Have Longer Processing/Delivery Windows

Full Shipping Policy

Five Year Industry-Leading Warranty Coverage

Aqua Home Supply ("we," "our," or "us") warrants to the original purchaser ("you" or "your") of the product ("Product") that the Product is free from defects in material and workmanship under normal use and service for a period of five (5) years from the date of purchase. This warranty is non-transferable and extends only to the original purchaser.

What is Covered

This five-year limited warranty covers manufacturing defects in materials and workmanship. Aqua Home Supply will, at its discretion, either repair or replace any Product found to be defective under normal use during the warranty period. The repaired or replacement Product will be covered for the remaining duration of the original warranty.

What is Not Covered

This warranty does not cover:

1. Damage resulting from misuse, abuse, negligence, accidents, or improper handling or installation.
2. Damage caused by unauthorized repairs or modifications.
3. Normal wear and tear, including cosmetic damage, scratches, dents, or blemishes.
4. Consumable parts, such as batteries or accessories, unless otherwise stated.
5. Products with removed or altered serial numbers.
6. Products purchased from unauthorized sellers.

Obtaining Warranty Service

If you believe that your Product is covered by this warranty, please contact our customer support team at info@aquahomesupply.com or visit our website at www.aquahomesupply.com for instructions on how to obtain warranty service. You may be required to provide proof of purchase, such as a dated sales receipt.

Limitation of Liability

TO THE EXTENT PERMITTED BY APPLICABLE LAW, AQUA HOME SUPPLY SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR SPECIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE OF THE PRODUCT, OR ANY ASSOCIATED EQUIPMENT OR PROPERTY, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIES, DOWNTIME, CLAIMS OF THIRD PARTIES, AND INJURY TO PROPERTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, AQUA HOME SUPPLY'S LIABILITY SHALL BE LIMITED TO THE PURCHASE PRICE PAID FOR THE PRODUCT.

Important Notice

Please retain your proof of purchase, such as a sales receipt or invoice, for warranty claims.

This five-year limited warranty statement constitutes the entire warranty for the Product and supersedes all other warranties and representations, whether oral or written. No other warranties, whether expressed or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose, apply to this Product.

Aqua Home Supply