Free Replacement Parts for Life Program

We’ve Got Your Back — For Good

When you invest in a whole house filtration system, water softener, or UV water purification system from Aqua Home Supply, you’re not just buying clean water — you’re getting lifetime support that actually means something.

That’s why every qualifying system includes our Free Replacement Parts for Life guarantee.

No sign-up. No membership fees.Just solid backup when you need it.


✅ What’s Covered

If any standard system component wears out or fails under normal use, we’ll send you a replacement part — free of charge.

This includes:

  • Control valve internals (seals, spacers, pistons, o-rings)

  • Brine tank parts (float assemblies, safety shut-offs, air checks)

  • UV system components (ballasts, o-rings, quartz sleeves)

  • Bypass valves and connection fittings

  • Distributors, riser tubes, and clips

Covered Brands: Autotrol, Clack, Fleck, Nelsen, & VIQUA

Need help with the swap? Our support team is here to walk you through it.


⚠️ What’s Not Covered

To keep things fair and sustainable, the following are excluded from the lifetime parts program:

  • Replacement filter cartridges

  • Replacement UV bulbs

  • Replacement filtration media (resin, carbon, KDF, etc.)

  • Digital control heads

Brands Not Covered: Crystal Quest, NuvoH2O, Pentair, Waterdrop


🛠 Why We Do This

We only carry systems built with real longevity in mind. Our promise is simple: if something breaks due to install or wear and tear, we’ve got you covered.

Need a replacement part?
Call us at (800) 374-2143 or email support@aquahomesupply.com — we’ll get you taken care of with no costs incurred by you. 

Free Replacement Parts Program FAQs

Simply purchase any qualifying whole house filtration system, water softener, or UV water purification system from Aqua Home Supply.

No registration or extra fees required.

Qualifying Brands:Autotrol, Clack, Fleck, Nelsen, & VIQUA

No problem — whether you installed it yourself or had it done professionally, you’re still covered.

Just contact our support team at support@aquahomesupply.com or call us at (800) 374-2143. We’ll confirm your purchase and ship out the part you need.

Nope. If the part is covered, we’ll send it out at no charge. You just let us know what’s going on, and we’ll take care of the rest.

  • Filter cartridges
  • UV bulbs
  • Filtration media (like carbon, resin, or KDF, etc.)
  • Digital control heads (WS1, 5600, 9100, etc.)






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