Free Replacement Parts for Life Program

We’ve Got Your Back — For Good

When you invest in a whole house filtration system, retention tank, water softener, or UV water purification system from Aqua Home Supply, you’re not just buying clean water — you’re getting lifetime support that actually means something.

That’s why every qualifying system includes our Free Replacement Parts for Life guarantee.

No sign-up. No membership fees.Just solid self-service backup when you need it.

✅ What’s Covered

If any standard system component wears out or fails under normal use, we’ll send you a replacement part — free of charge.

This includes:

• Control valve internals (seals, spacers, pistons, o-rings)

• Brine tank parts (float assemblies, safety shut-offs, air checks)

• UV system components (ballasts, o-rings, quartz sleeves)

• Bypass valves and connection fittings

• Distributors, riser tubes, and clips

Covered Brands: Autotrol, Clack, Fleck, Nelsen, & VIQUA

Need help with the swap? Our support team is here to walk you through it.

⚠️ What’s Not Covered

To keep things fair and sustainable, the following are excluded from the lifetime parts program:

• Replacement filter cartridges

• Replacement UV bulbs

• Replacement filtration media (resin, carbon, KDF, etc.)

• Digital control heads

Brands Not Covered: Crystal Quest, NuvoH2O, Pentair, Waterdrop

🔧 How to Order Replacement Parts

Every customer who purchases a qualifying system from Aqua Home Supply receives a unique replacement parts code — valid for life and with no expiration.

If a part ever wears out or needs replacing, here’s how to use your code:

1. Browse the selection of popular replacement parts below.

2. Add the item(s) to your cart.

3. Enter your unique code at checkout to receive your replacement part(s) at no cost.

If you don’t see the part you need listed, don’t worry — just reach out to us at support@aquahomesupply.com or call (800) 374-2143, and we’ll make sure you’re taken care of.