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Free Replacement Parts for Life
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- ✓ Fast Free Shipping Within the US
- ✓ 120 Day No Hassle Returns
- ✓ No Sales Tax On All Orders (Outside of MN)
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We’ve Got Your Back — For Good
When you invest in a whole house filtration system, retention tank, water softener, or UV water purification system from Aqua Home Supply, you’re not just buying clean water — you’re getting lifetime support that actually means something.
That’s why every qualifying system includes our Free Replacement Parts for Life guarantee.
No sign-up. No membership fees.Just solid self-service backup when you need it.
✅ What’s Covered
If any standard system component wears out or fails under normal use, we’ll send you a replacement part — free of charge.
This includes:
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Control valve internals (seals, spacers, pistons, o-rings)
-
Brine tank parts (float assemblies, safety shut-offs, air checks)
-
UV system components (ballasts, o-rings, quartz sleeves)
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Bypass valves and connection fittings
-
Distributors, riser tubes, and clips
Covered Brands: Autotrol, Clack, Fleck, Nelsen, & VIQUA
Need help with the swap? Our support team is here to walk you through it.
⚠️ What’s Not Covered
To keep things fair and sustainable, the following are excluded from the lifetime parts program:
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Replacement filter cartridges
-
Replacement UV bulbs
-
Replacement filtration media (resin, carbon, KDF, etc.)
-
Digital control heads
Brands Not Covered: Crystal Quest, NuvoH2O, Pentair, Waterdrop
🔧 How to Order Replacement Parts
Every customer who purchases a qualifying system from Aqua Home Supply receives a unique replacement parts code — valid for life and with no expiration.
If a part ever wears out or needs replacing, here’s how to use your code:
-
Browse the selection of popular replacement parts below.
-
Add the item(s) to your cart.
-
Enter your unique code at checkout to receive your replacement part(s) at no cost.
If you don’t see the part you need listed, don’t worry — just reach out to us at support@aquahomesupply.com or call (800) 374-2143, and we’ll make sure you’re taken care of.
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Proud to Offer Fast Free Shipping:
- Average Delivery Window is 2 - 5 Days From Purchase
- Tracking Information is Provided to Email on File Within 48 Hours of Purchase
- Larger Whole Home Filtration Systems & Water Coolers Require Freight Shipping & Have Longer Processing/Delivery Windows
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Five Year Industry-Leading Warranty Coverage
Aqua Home Supply ("we," "our," or "us") warrants to the original purchaser ("you" or "your") of the product ("Product") that the Product is free from defects in material and workmanship under normal use and service for a period of five (5) years from the date of purchase. This warranty is non-transferable and extends only to the original purchaser.
What is Covered
This five-year limited warranty covers manufacturing defects in materials and workmanship. Aqua Home Supply will, at its discretion, either repair or replace any Product found to be defective under normal use during the warranty period. The repaired or replacement Product will be covered for the remaining duration of the original warranty.
What is Not Covered
This warranty does not cover:
- Damage resulting from misuse, abuse, negligence, accidents, or improper handling or installation.
- Damage caused by unauthorized repairs or modifications.
- Normal wear and tear, including cosmetic damage, scratches, dents, or blemishes.
- Consumable parts, such as batteries or accessories, unless otherwise stated.
- Products with removed or altered serial numbers.
- Products purchased from unauthorized sellers.
Obtaining Warranty Service
If you believe that your Product is covered by this warranty, please contact our customer support team at info@aquahomesupply.com or visit our website at www.aquahomesupply.com for instructions on how to obtain warranty service. You may be required to provide proof of purchase, such as a dated sales receipt.
Limitation of Liability
TO THE EXTENT PERMITTED BY APPLICABLE LAW, AQUA HOME SUPPLY SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR SPECIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE OF THE PRODUCT, OR ANY ASSOCIATED EQUIPMENT OR PROPERTY, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIES, DOWNTIME, CLAIMS OF THIRD PARTIES, AND INJURY TO PROPERTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, AQUA HOME SUPPLY'S LIABILITY SHALL BE LIMITED TO THE PURCHASE PRICE PAID FOR THE PRODUCT.
Important Notice
Please retain your proof of purchase, such as a sales receipt or invoice, for warranty claims.
This five-year limited warranty statement constitutes the entire warranty for the Product and supersedes all other warranties and representations, whether oral or written. No other warranties, whether expressed or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose, apply to this Product.
Aqua Home Supply
We’ve Got Your Back — For Good
When you invest in a whole house filtration system, retention tank, water softener, or UV water purification system from Aqua Home Supply, you’re not just buying clean water — you’re getting lifetime support that actually means something.
That’s why every qualifying system includes our Free Replacement Parts for Life guarantee.
No sign-up. No membership fees.Just solid self-service backup when you need it.
✅ What’s Covered
If any standard system component wears out or fails under normal use, we’ll send you a replacement part — free of charge.
This includes:
-
Control valve internals (seals, spacers, pistons, o-rings)
-
Brine tank parts (float assemblies, safety shut-offs, air checks)
-
UV system components (ballasts, o-rings, quartz sleeves)
-
Bypass valves and connection fittings
-
Distributors, riser tubes, and clips
Covered Brands: Autotrol, Clack, Fleck, Nelsen, & VIQUA
Need help with the swap? Our support team is here to walk you through it.
⚠️ What’s Not Covered
To keep things fair and sustainable, the following are excluded from the lifetime parts program:
-
Replacement filter cartridges
-
Replacement UV bulbs
-
Replacement filtration media (resin, carbon, KDF, etc.)
-
Digital control heads
Brands Not Covered: Crystal Quest, NuvoH2O, Pentair, Waterdrop
🔧 How to Order Replacement Parts
Every customer who purchases a qualifying system from Aqua Home Supply receives a unique replacement parts code — valid for life and with no expiration.
If a part ever wears out or needs replacing, here’s how to use your code:
-
Browse the selection of popular replacement parts below.
-
Add the item(s) to your cart.
-
Enter your unique code at checkout to receive your replacement part(s) at no cost.
If you don’t see the part you need listed, don’t worry — just reach out to us at support@aquahomesupply.com or call (800) 374-2143, and we’ll make sure you’re taken care of.
We’ve Got Your Back — For Good
When you invest in a whole house filtration system, retention tank, water softener, or UV water purification system from Aqua Home Supply, you’re not just buying clean water — you’re getting lifetime support that actually means something.
That’s why every qualifying system includes our Free Replacement Parts for Life guarantee.
No sign-up. No membership fees. Just solid self-service backup when you need it.
✅ What’s Covered
If any standard system component wears out or fails under normal use, we’ll send you a replacement part — free of charge.
This includes:
-
Control valve internals (seals, spacers, pistons, o-rings)
-
Brine tank parts (float assemblies, safety shut-offs, air checks)
-
UV system components (ballasts, o-rings, quartz sleeves)
-
Bypass valves and connection fittings
-
Distributors, riser tubes, and clips
Covered Brands: Autotrol, Clack, Fleck, Nelsen, & VIQUA
Need help with the swap? Our support team is here to walk you through it.
⚠️ What’s Not Covered
To keep things fair and sustainable, the following are excluded from the lifetime parts program:
-
Replacement filter cartridges
-
Replacement UV bulbs
-
Replacement filtration media (resin, carbon, KDF, etc.)
-
Digital control heads
Brands Not Covered: Crystal Quest, NuvoH2O, Pentair, Waterdrop
🔧 How to Order Replacement Parts
Every customer who purchases a qualifying system from Aqua Home Supply receives a unique replacement parts code — valid for life and with no expiration.
If a part ever wears out or needs replacing, here’s how to use your code:
-
Browse the selection of popular replacement parts below.
-
Add the item(s) to your cart.
-
Enter your unique code at checkout to receive your replacement part(s) at no cost.
If you don’t see the part you need listed, don’t worry — just reach out to us at support@aquahomesupply.com or call (800) 374-2143, and we’ll make sure you’re taken care of.